Our Story
About ImpactWorks
Technology for Stronger Communities
Who We Are
Impact Works is a collaborative initiative created to solve one of the most persistent challenges in social services: connecting people with the help they need quickly and efficiently.
By combining community partnerships with modern technology, Impact Works builds tools that improve access to services while helping organizations coordinate their efforts.
“A connected community where every resident can easily access services.”
Our Vision
2022
Founded
FL
Clay County
Timeline
Our Journey
From a simple observation to a statewide mission — the story so far.
The Spark
Community service access gaps identified across Clay County, Florida — sparking the need for a coordinated solution.
The Launch
Impact Works initiative formally launched to unify nonprofits, government, and community organizations.
The Platform
Linksy platform developed and deployed, giving residents instant AI-powered access to critical community services.
The Expansion
Regional and statewide expansion — bringing Impact Works to every community that needs it.
What Drives Us
Present purpose, future promise
Our Mission — Today
To empower communities through real-time access to reliable service data that connects individuals with the support systems they need.
Data-driven
Community-first
Always on
Our Vision — Tomorrow
A connected community where every resident can easily access the services that support stability, health, and opportunity.
22.6M
reached
2030
statewide
Leadership
The people behind Impact Works
A team combining clinical expertise, operational rigor, and community roots.
Chief Executive Officer
Connie Thomas
Connie is a Licensed Clinical Social Worker and President & CEO of Impact Clay since 2022. A Clay County native, she has led community initiatives across the business, faith-based, nonprofit, and government sectors — including the Impact Clay Train, which delivers vital care to underserved areas.
Chief Operating Officer
Michelle Reaves
Michelle Reaves brings expertise in project coordination, administrative operations, and grant writing. Certified in Six Sigma Lean Black Belt and Change Management, she previously secured critical funding and led process improvement at the Clay County Sheriff’s Office.
Admin Assistant & Data Systems Analyst
Heather Johnson
Heather brings 20+ years of administrative experience across for-profit, nonprofit, and military settings as a Navy veteran. She holds a BA in Psychology from UNF and serves as a licensed Pastoral Care Lay Leader for the Diocese of North Florida.
Want to work with us?
We're always looking for partners who share our vision of connected communities.
Get in Touch →